With this Policy, we would like to explain what cookies are, which ones we use, for what purposes and how you can disable them. Therefore, please take the time to read it, because it is important for us that our users are informed and browse our website with full knowledge of its features.
1. What are cookies?
Cookies are files that are downloaded to the user’s device when he/she access our website, and allow us to store or retrieve certain information on multiple variables, such as, for example, the number of times the page has been visited by the user or his/her preferences as a user of our Services, which help us to show the user content and advertising of his/her interest. They also allow us to guarantee the user’s session while browsing the site, detect errors in the operation of the site and, in general, to provide our Services.
Other similar technologies such as tracking pixels, web beacons, device IDs or tracking URLs also allow to collect data on users, pages visited, links clicked, advertisements displayed, or emails opened.
For ease of understanding of this policy, the term “Cookies” will refer to the combination of all these technologies.
2. What types of cookies are there?
Below, we provide information on the types of cookies used on our website and their purpose:
2.1. Types of cookies according to the entity that manages them:
Depending on who is the entity that manages the equipment or domain from where the cookies are sent and process the data obtained, there are two types of cookies:
- Own Cookies: These are those that are sent to the user’s terminal equipment from the website.
- Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor or owner of the website, but by another entity that processes the data obtained through the cookies.
2.2. Types of cookies according to the period of time they remain activated on the terminal/device
- Session Cookies: These are a type of cookies designed to collect and store data while the user accesses a web page. As their name suggests, these cookies are stored on your terminal/device until the end of the user’s browsing session.
- Persistent cookies: These are a type of cookie in which the data remains stored in the terminal/device and can be accessed and processed for a period defined by the entity responsible for the cookie, which can range from a few minutes to several years.
2.3. Types of cookies according to their purpose
- Technical/Functionality cookies: they allow navigation through the Website, as well as the use of the different options or services that exist in it. For example, they allow us to control traffic and data communication, identify the session, access restricted access parts, use security elements during navigation or store content for broadcasting videos or sound or share content through social networks.
- Marketing cookies: these are those that allow us to show users personalized ads, based on user’s interests, which are inferred from his/her purchase pattern or browsing through the Webpage.
- Analytical Cookies: These cookies allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of our website. To do this, user’s browsing on our website is analyzed in order to improve it.
3. Who uses the cookies?
In addition to the cookies that VIVELO sets when the user visits us, as you will see, there are also third-party cookies, necessary to provide the Service. In some cases, this is because we have contracted with such third party the provision of certain services, such as analysis of the Service, optimization through A/B testing, automatic management of code errors, analytics, etc.
4. How can I manage cookies?
4.1. How to view cookies
All browsers offer the user the possibility of searching for and viewing the cookies installed by a website, obtaining information on their duration and the possibility of deleting them, as indicated in the following section. Below are a series of informative links on this issue, based on the most commonly used browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Mozilla Firefox: https://support.mozilla.org/en/kb/cookies-informacion-que-los-sitios-webguardan-en-
- Internet Explorer: http://windows.microsoft.com/en-en/windows7/how-to-manage-cookies-ininternet-explorer-9
4.2. How to disable or delete cookies through your browser
To disable, restrict, block or delete cookies, the user must modify the settings of the browser used on the user’s terminal/device, whether computer, smartphone or tablet. In general, browsers offer the following configuration options regarding the installation of cookies:
- That the browser rejects all cookies and, therefore, that no cookie from any website is installed on user’s terminal.
- That the browser warns the user before the installation of the cookie so that he/she can decide whether or not to accept its installation.
- That the browser only rejects third-party cookies from the websites the user visits, but not those used by the website he/she is browsing.
- The option of browsing in private mode by which cookies are installed on the terminal, but is automatically deleted when the user finishes browsing the website:
- Google Chrome: https://support.google.com/chrome/answer/95464?hl=en,
- Mozilla Firefox: https://support.mozilla.org/en/kb/navegacion-privada-navega-en-la-web-singuardar-in?redirectlocale=en US&as=u&redirectslug=Private+Browsing&utm_source=inproduct,
- Internet Explorer: http://windows.microsoft.com/en-EN/windows-8/help-protect-yourself-ie-10?ocid=IE10_priv_browsing#firstTabControl=tab1
If you have any doubts or questions regarding the cookies we use, you can send us your query to the email address: email@example.com.
We may modify the present text in the future to adapt it to possible legislative or regulatory changes. For this reason, we advise you to periodically read the present text in order to keep you informed of the most updated version.
In any case, if we introduce significant changes in this text, they will be communicated to you either through the web, or via email for those users who are registered.
Last modified in July 2021.